get back on the road safely with auto body repair


At Ray's Automotive collision repair facility, our mission is to provide first class automotive and collision repair services to Connecticut clients who have suffered a vehicle accident. Our main priority is to ensure that your vehicle is returned to its pre-accident condition and is safe for the road. Contact our Waterbury, CT auto body shop for a*free estimate and learn more about our repair process.

*$75 estimate fee is waived when you choose us for your repair work. Click here for details.

get back on the road safely


*AUTO DAMAGE FREE ESTIMATE

At Ray's Automotive auto body shop, our mission is to provide first class automotive and collision repair services to Connecticut clients who have suffered a vehicle accident.

*$75 estimate fee is waived when you choose us for your repair work. Click here for details.

ACCEPTED INSURANCE CARRIERS

USAA

Progressive

Travelers

Farmers Insurance

National General

Geico

Hanover

State Auto Insurance Companies

Zurich

Plymouth

SERVING WATERBURY, NAUGATUCK, PROSPECT, CHESHIRE, middlebury, AND MORE

AUTO BODY SHOP & REPAIR IN WATERBURY, CT

Discover Our Professional Repair Process


Watch Tony at Ray's Automotive collision repair facility explain the process of repairing your vehicle by clicking the play button.

Explore Our Modern Facility Virtually


Do a virtual tour of the Ray's Automotive facility by using our 360 virtual your tool with your thumb on mobile and desktop.

Auto Body Repair Process


Auto collisions can be a major headache after an accident. That's why, at Ray's Automotive auto body shop, we go through a thorough process in repairing your vehicle to get it back to pre-accident condition. Our expert technicians will always put your safety first and work hard to bring your vehicle back to its original state using industry standard equipment and advanced techniques. Take a look at the video above to listen to Tony from Ray's Automotive as he explains the auto body collision repair process and what you can expect.

We start the process by scheduling a tear down and seeing if there is any hidden damages on your vehicle. At this steps our experts are trying to find all issues that may present challenges for you when driving.

An appraiser then comes down and we go through the ordering process of ordering your vehicles OEM parts to ensure quality and to begin the repair process. After this process we then deliver you a written repair estimate showing you all of the parts needed to get your vehicle safely back on the road.

Then we inspect your vehicles frame, when in an accident your vehicles frame can be damaged due to collision. Ray's Automotive uses the best in class parts to keep your vehicle functioning like it is new.

A HISTORY OF CUSTOMER SUCCESS

About Us

At Ray's Automotive, we've been treating our Connecticut customers like family since opening our first auto body shop in 1988. We are dedicated to improving vehicles in the New Haven County area and have even received awards from Connecticut General Assembly for our efforts. Being one of the highest rated shops in Connecticut, you will feel confident when bringing your vehicle to our collision repair shop.


Not to mention, our collision repair facility is i-CAR certified! That means the technicians at Ray's auto body shop are guaranteed to be reliable with auto body repair. Our gold class mark was given after most of our technicians successfully trained for platinum certification. It is the highest standard of automotive training so you know that technicians at Ray's auto body shop will always take care of you with excellence.

What we do

free estimates on all auto damage repair services

Blind
Left Turns
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Collision
Repair
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Falling Asleep
at the Wheel
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Fender
Bender
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Head On
Collision
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Loss of
Vehicle Control
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Merging
Crashes
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Multi-Vehicle
Collision
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Rear End
Accidents
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Rear
Enders
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Side Impact
Collisions
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Towing
Services
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Before & After


At Ray's Automotive Inc., we take pride in delivering exceptional results that bring vehicles back to life. Our before-and-afters highlight the precision, care, and craftsmanship we put into every repair. From damaged, dented panels to a flawless finish, you can see the difference in our work. Trust us to turn your vehicle’s damage into a stunning transformation.

Before and after of a car

WHY CHOOSE US

Connecticut vehicle owners trust Ray's Automotive and seek auto body repair from our professional technicians because we provide fast, efficient and affordable auto damage repair services. See some of the many other reasons Connecticut vehicle owners choose Ray's Automotive as their auto repair specialist:

OVER 30 YEARS OF EXPERIENCE

CERTIFIED STAFF MEMBERS

HIGHLY RATED IN WATERBURY, CT

BRANDS WE HELP

WHAT OUR CUSTOMERS SAY

THE MOST WELL-RATED AUTO BODY SHOP IN THE WATERBURY AREA

For over three decades, Ray's Automotive has been seen as a reputable, professional collision repair facility in Waterbury, Connecticut. We strive to provide comprehensive auto damage repair services and work to ensure customer satisfaction. To see what our past and present clients have to say about our work, take a look at the reviews they've left!

"Ray and his team did such a nice job on repairing my car after my accident. They were all so professional and nice. The car looked brand new when I pick it up. It was clean inside and out. I highly recommend bringing your car to them."


- Jennifer C.

“I was very happy  with the repairs done on my vehicle. It was showroom quality. My thanks to Tony and Ray on a job well done.  They kept me informed daily on the progress of the repair and completed the job on time. I highly recommend them.”


- Philip S.

“On Sunday my friend Rita were on our way to Maine for vacation. Left New Jersey and on 84 in Waterbury had an accident. Ray came. Towed us off the highway. Also got us a rental car. Now he will be fixing the car. Thanks to him we made it to Maine..”


- Rita C.

“I Really take pride in my vehicle and when someone backed into my door panel i was so upset and furious. I couldn't believe how fast and professional Ray's auto body service is . They went an extra mile to make sure I was fully taken care of . Awesome auto body shop!!”


- Jeffery L.

WE'RE HIRING


Ray's Automotive employs experienced, professional, passionate technicians. If you are looking for a way to help your community and you love cars, a technician spot at Ray's Automotive might be the perfect career move! Fill out an application by clicking the button below to take advantage of this opportunity and kick the process into gear!

Fill Out An Application

OUR BLOGS

What to Do Immediately After a Car Accident
December 23, 2024
Whether you are at fault or not, you should know what to do in the event you are involved in a car accident. In the United States, there are about six million motor vehicle accidents each year. If you are in an accident, you should be aware of what steps to take immediately after the accident happens.
Types of Car Damage Explained: Cosmetic, Hidden, or Structural Damage
December 23, 2024
After an accident, determining the type and extent of damage to your vehicle can feel overwhelming. Not all damage is the same—some might seem minor while others are more severe and hidden beneath the surface. Understanding the different types of car damage—cosmetic, hidden, and structural—is essential for ensuring your vehicle is safe to drive and repaired to its original condition. At Ray’s Automotive, we’re here to help you navigate this process with clarity and confidence.
The Benefits of Using an Insurance Recommended Auto Body Shop
December 23, 2024
Discover the benefits of using an insurance-recommended auto body shop, including guaranteed repairs, cost savings, and seamless coordination with your insurer.
How do you find a reputable shop to repair your vehicle?
December 23, 2024
When your vehicle needs repairs after an accident or for restoration work, finding a reputable auto body shop is crucial. Insurance may cover some repairs, but the quality of the work depends on the shop you choose. Avoid falling for cheap prices that compromise quality—auto body work is labor-intensive and requires skilled technicians. Start your search early, so you’re prepared when the need arises. Keep these steps in mind to find a reliable repair facility.
What industry certification your chosen body
December 23, 2024
When choosing an auto body shop, certifications matter. Industry certifications ensure that the shop meets high standards for quality, safety, and expertise. Whether it's a personal recommendation or a suggestion from your insurance provider, verifying a shop’s certifications can give you confidence in their ability to handle your vehicle's repairs properly. Here are some key certifications to look for when selecting a reputable auto body shop.
Why does a skilled appraiser make a difference for vehicle repair
December 23, 2024
Dealing with vehicle repairs after an accident can be overwhelming, especially when trying to navigate the appraisal process. A skilled appraiser plays a critical role in ensuring your vehicle is assessed accurately, identifying all necessary repairs, and securing fair compensation from your insurance. Their expertise can make the difference between a smooth repair process and unexpected challenges. Here’s why working with a knowledgeable appraiser is essential for successful vehicle repair.
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